WHO ARE WE?
WHO ARE WE?
Discover SDS’s strengths, with several options tailored to your needs!
Actors in repairability and economic actors of our territory.
“As the first multi-specialist stockist in France, we have been committed to our professional clients and partners in repairability for over 45 years to contribute to a better lifespan of appliances.“
François-Xavier Desgrippes, CEO of SDS Group
Formed from the merger of two companies founded in 1975, Groupe SDS supports its repairer, distributor, and private community clients by ensuring the availability and fast delivery of the widest range on the market, with service and responsiveness adapted to their requirements.
As creators of sustainable jobs in the Bordeaux metropolitan area and throughout the national territory, we are proud of our committed teams who join us in our social and environmental responsibility.
Our trades
As multi-specialists, we offer the largest stock of spare parts and accessories. With over 900 brands available in our physical storage warehouse of over 9,000 m² located in southwestern France, we have more than 5 million references, including 40,000 in stock across 6 areas:
- Major and small household appliances
- Culinary and table arts
- Audio and television reception
- Electricity and electronics
- High tech, computing, and telephony
- Home protection (home automation, security, opening / closing systems).
A team of 120 professionals
A national sales force: SDS is the only multi-specialist stockist in France with a team of 25 Sales Advisors in France (a sedentary team for Europe), close to our clients in the distribution of spare parts and accessories for White Goods, Brown Goods, and Grey Goods appliances, as well as security equipment and home automation
Two logistics teams representing a total of 40 people.
A telephone Customer Relations service and a Technical service to advise you, help you find the desired part, and immediately respond to quote requests.
A Purchasing service in daily contact with hundreds of manufacturing partners to ensure timely supplies of the right products at the right price.
A Marketing service to inform our clients about market trends and offer them attractive product ranges and promotions.
A Warranty service and an innovative and unique online tool on the market to assist our clients in managing their Manufacturer Warranty claims (for spare parts for Major and Small Household Appliances), handling 35,000 cases annually