SDS
des services adaptés
à la taille de votre structure
SDS, des services adaptés à la taille de votre structure
![](https://groupe-sds.com/wp-content/uploads/2022/01/locauxSDS.jpg)
Here are some figures...
Over 5 000 000
references
Over de 40 000
references in immediate stock
6 000
active repair professional clients
Several thousand new and used parts on SDS Market
- Reactivity
Customized logistics services
- Storage of parts on consignment
- Management of direct shipments to technicians in appropriate cases
- Management of specific transportation to technicians’ vans
- Appropriate handling of technicians’ reverse flow
- Spare parts trading
Customized labeling (QR code, barcode, etc.) - Third-party stock management (unloading, splitting, identification, quality control, storage, distribution to various points of sale).
Fast delivery tailored to your needs
- Same-day shipping for over 40,000 in-stock items available
- Close collaboration with over 900 brands to obtain the best prices and delivery times
- Shortened lead times thanks to immediate availability from SDS Market (for parts out of stock from suppliers)
- Option to deliver directly to your customers (without SDS name appearing) or to a pickup point (in France).
- A human support
A dedicated contact person at the national level
- One single point of contact for all your inquiries
- Commercial and technical support
- Gathering of your specific needs
- Annual negotiation.
Services for your teams at the local level
- Field sales representatives (20 across France)
- A sedentary team for Europe
- Customer service available Monday to Friday without interruption from 8:30 a.m. to 6:30 p.m. (French time)
- Decoding service to help find the right part based on the appliance reference
- Customized digital services
Digital services tailored for you
- Ordering system via file upload on sds.fr
- File transfer for placing orders via dedicated FTP
- API for your purchases and real-time stock updates
- Configurable BtoB website as white label
- SDS Market key accounts for selling your unused or used parts on our website using bulk or unit files
- A digital portal for real-time tracking of your returns
An appliances/parts database
- 90 million use cases
- Easily accessible exploded views
- Technical documents available
- Stock and product data are updated in real-time (prices, out of stock items…)
- In addition to original parts, alternative parts are also offered.
Management of manufacturer warranties
- 35,000 cases handled per year
- A dedicated portal developed specifically by SDS for easy management and real-time tracking
- A dedicated and experienced team that handles the relationship with manufacturers.
- A comprehensive product offer
A wide range to give you choices and facilitate repairs
- Over 5 million referenced items
- 900 partner brands
- Reference of original parts as well as alternatives (O.E.M and adaptable)
- Obsolete spare parts now available again through SDS Market (parts out of stock from the manufacturer)
- A significant number of accessory ranges and finished products for complementary sales.
SDS, specialist in spare parts for nearly 50 years.
- Strong relationships with suppliers that give us negotiating power.
- Suppliers for repair professionals, we offer spare parts, accessories, and consumables in: Major and small household appliances, audio & video, electricity, air and water treatment, water heaters, home security, and home automation.
- Experienced purchasing and product teams collaborate to offer you the best deal.