SDS: Everyday solutions for repair professionals!
SDS: Everyday solutions for repair professionals!
![](https://groupe-sds.com/wp-content/uploads/2022/01/locauxSDS.jpg)
Here are some figures...
Over 5 000 000
references
Over de 40 000
references in immediate stock
6 000
active repair professional clients
Several thousand new and used parts on SDS Market
- Reactivity
Fast delivery tailored to your needs
- Same-day shipping for over 40,000 in-stock items available
- Close collaboration with over 900 brands to obtain the best prices and delivery times
- Shortened lead times thanks to immediate availability from SDS Market (for parts out of stock from suppliers)
- Option to deliver directly to your customers (without SDS name appearing) or to a pickup point (in France).
Efficient logistics at your service
- A team of 60 people
- over 9,000 m² of storage space
- 25,000 references received and 40,000 parcels shipped per month
- Continuous optimization of organization
- Warehouse managed by WMS (Warehouse Management System).
- A comprehensive product offer
A wide range to give you choices and facilitate repairs
- Over 5 million referenced items
- 900 partner brands
- Reference of original parts as well as alternatives (O.E.M and adaptable)
- Obsolete spare parts now available again through SDS Market (parts out of stock from the manufacturer)
- A significant number of accessory ranges and finished products for complementary sales.
SDS, specialist in spare parts for nearly 50 years.
- Strong relationships with suppliers give us negotiating power
- Suppliers of repair professionals, we offer spare parts, accessories, and consumables for: Major and small household appliances, audio & video, electricity, air and water treatment, water heaters, home security, and home automation
- Experienced purchasing and product teams collaborate to offer you the best deal.
- A Human support
Field sales advisors
- 20 sales representatives throughout France
- An additional sedentary team for Europe
- Repair professionals relying on an experienced team
- Personalized support through a single point of contact.
A customer relations service at your disposal
- Available Monday to Friday without interruption from 9 a.m. to 6 p.m. (French time)
- They will handle your case follow-ups, quote requests, parts searches, and will be able to answer your questions!
A decoding service for repair professionals
- Helps you find the right part using your appliance reference
- Provides a quote for parts not yet referenced by SDS.
- Tailored digital services for you
An appliances/parts database
- 90 million use cases
- Easily accessible exploded views
- Technical documents available
- Stock and product data are updated in real-time (prices, out of stock items…)
- In addition to original parts, alternative parts are also offered.
Management of manufacturer warranties
- 35,000 cases handled per year
- A dedicated portal developed specifically by SDS for easy management and real-time tracking
- A dedicated and experienced team that handles the relationship with manufacturers.
A convenient website for simplified purchases
- Thematic, seasonal, and promotional virtual shops
- Equivalent products and compatible devices listed and indicated on item pages
- Ordering by file upload
- Mobile version for on-field interventions
- Appliances/parts database to find the right reference.
![](https://groupe-sds.com/wp-content/uploads/2022/01/decouvrir_offre_sds.png)
You’re a repair professional, don’t hesitate to contact our sales department for more information:
or request a callback, our team will be happy to assist you.
*Non-premium rate number, local call charges apply